Customer Reviews & Stories in Lincoln, NE

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"Friday we brought our 91 light blue Caddy' Deville in to see why we had a puddle of oil on the garage floor. In a short span of time, you handed my keys back saying the filter was loose, and you had tightened it. When I asked what I owed, you said I owed nothing. When I think (I am by profession a historian) of what our country used to be in terms of service between he who gives and he who receives, and in terms of the economic condition we find ourselves in today, I am astounded that you give service reminiscent of the "good ol' days". Days of when a man's "word" was his bond, as was his handshake, seem to have disappeared, but not in your place of business. You did not even charge for labor. It would not have been a big bill under any circumsatance, but freebies, no matter how small, do not exist anymore. Masumi and I thank you for starting out our Christmas weekend with great holiday spirit. We do hope that you are repaid in some manner by others for the kindness you extended to us. We hope you have a great New Year."

- K & Masumi Appleget

"They do a really good job! They call you if there is any change of plans for your car, truck and minivan. They will tell you the estimate of the cost as well! Time is always important, and they'll let you know how long it is going to take. I highly recommend The Auto Connection!"

- H. at

"I have taken my car to the dealership in the past to get repairs and routine work completed and they have totally jacked up the price and sent me out with a laundry list of "repairs" that I needed to do. I really think that some places try to take advantage of females, but not The Auto Connection. The staff is very nice and honest. They completed the work in a timely fashion and explained in detail what was wrong with my car. They treated me with respect and did not try to talk down to me or "scare" me with things that need to be fixed. I would totally recommend this place to everyone. Their prices are reasonable too!"

- sebastian819 at

"Thank you for your commitment and your honesty. The service you provide is beyond comparison! The Cirrus is working fine now!"

- Jacqeus of Lincoln, NE

"Great Service! I have had these guys do spark plugs and oil changes for me in the past. I recently took in my truck and told them that the exhaust manifold was cracked (this is what a different shop had said was wrong) and I wanted it replaced. 30 minutes later, they called me back and said the problem was actually just a small tube that had rusted out and the whole repair would be less than half of the original estimate. They could have easily done what I asked and made more money but instead they went out of their way to save a lot of cash."

- Dave at